Call Center

10 Steps to Benchmarking Success in the Call Center Industry

10 Steps to Benchmarking Success in the Call Center Industry
by Shauna Geraghty

February 8, 2013

Shauna Geraghty

Shauna has a doctorate in clinical psychology and a love of call center software. When she isn't creating content, you can find her screening Talkdesk talent and playing with her labrador, Buster.

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