Customer Service

10 effective tips for training WFH contact center agents

10 effective tips for training WFH contact center agents
by Shauna Geraghty

May 12, 2020

min read

TALKDESK CXTALENT

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Hire Talkdesk certified omnichannel contact center agents, supervisors, managers and system admins ready to join your CX team.

Shauna Geraghty

As the first U.S. employee, Shauna helped to scale Talkdesk to over 1,000 employees in 7 offices globally. During her tenure, she has built Talkdesk's Marketing, Talent and HR functions from the ground up. Shauna has a doctorate in clinical psychology and has applied foundational knowledge from the field of psychology to help propel Talkdesk along its hyper-growth trajectory.

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