Hiring made easy.

Hire Talkdesk certified omnichannel contact center agents, supervisors, managers, and system admins ready to join your CX team.

Build your best teams with help from Talkdesk.

Talkdesk CXTalent™ helps you add certified customer experience (CX) talent that fits your needs — whether that’s through our curated network of top Business Process Outsourcers (BPOs) or on the industry’s first gig economy platform for the contact center. Whether you’re hiring 1 person or 1,000, CXTalent gives your business options to hire expert help and reduce overhead costs, while quickly scaling to meet your customers’ demand.


Skilled candidates


Countries across the world


Spoken languages

"Talkdesk CXTalent could transform contact center staffing. The option to add trained and certified agents, who have been grouped in terms of performance, anywhere in the world, will help companies scale customer service teams faster and in places where currently they have no local offices or support."

Patrícia Loureiro, Global Director of Customer Service, Farfetch

CXTalent BPO partner program.

Hiring, onboarding, and employment benefits add costs to your bottom line. Outsourcing can reduce this overhead while enabling you to improve and extend your service capabilities. Consult with Talkdesk for hands-on help evaluating your contact center staffing strategy and finding the perfect outsourcing partner. Our curated network of BPO partners are Talkdesk certified and available at exclusive rates.

CXTalent gig economy platform.

The CXTalent gig economy platform connects companies like yours with skilled contact center agents, supervisors, managers, and system admins who are ready to hit the ground running. Join the network, for free, to discover and hire job seekers with skill sets, availability, and salary expectations that match your business needs. Engagements can be short-term or full-time, giving you flexibility to adapt to your customers’ demands.

Trusted by leading companies.

Ready to evaluate your CX staffing strategy?

Submit this form to schedule a meeting with our dedicated team for free. We will help you craft your CX staffing strategy and work with you to find the right plan or partner to achieve your customer experience goals.

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