The State of Contact Center Technology

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Talkdesk + CCW logo

Brian Cantor, Principal Analyst, CCW Digital
Steve Bell, Sr. Director of Product Marketing, Talkdesk

2020, is in full effect. You have lofty ambitions for your contact center, and your customers have lofty demands for the experience. How will you turn these aspirations into reality?

The answer: a savvy approach to technology. Our event State of Contact Center Technology will help you on this journey. Our expert speakers will separate fact from fiction, hype from reality and “cool” from “customer-centric” as they empower you to turn the industry’s most exciting innovations into utterly unprecedented results.

Whether your emphasis is on managing technology, designing customer experiences or guiding agents through transformation, you can’t afford to miss this once-in-a-lifetime, complimentary online experience.

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