Mitigate the risks of a distributed workforce.
Talkdesk Guardian™ is a native cloud compliance application that helps contact centers mitigate the risks of a distributed workforce. With Talkdesk AI for every day—a built-in AI layer—Guardian learns from historical activity patterns to create a baseline of user behaviors, flag unexpected events and recommends the next best actions to keep your contact center secure.
Watch our Talkdesk Guardian™ product demo to learn more about:
- How to ensure your remote and hybrid workforce complies with business processes and regulations.
- Tips to take control and protect your contact center.
- How Talkdesk Guardian™ gives supervisors and admins the information they need to intelligently route calls to agents with the strongest network connections and notifies agents when they are engaging in abnormal or non-compliant behavior.
