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Mitigate the risks of a distributed workforce.
Talkdesk Guardian™ è un'applicazione cloud native per la compliance che aiuta i contact center ad affrontare i rischi di una forza lavoro distribuita. Con l'IA di Talkdesk per tutti i giorni—un livello di intelligenza artificiale integrato — Guardian apprende dai modelli cronologici di attività per creare una base di comportamenti degli utenti, segnalare eventi imprevisti e consigliare le migliori azioni per garantire la sicurezza del contact center.
Watch our Talkdesk Guardian™ product demo to learn more about:
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<li>How to ensure your remote and hybrid workforce complies with business processes and regulations.</li>
<li>Tips to take control and protect your contact center.</li>
<li>How Talkdesk Guardian™ gives supervisors and admins the information they need to intelligently route calls to agents with the strongest network connections and notifies agents when they are engaging in abnormal or non-compliant behavior.</li>
</ul>

Product demo: Talkdesk Guardian

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