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Mitigate the risks of a distributed workforce.
Talkdesk Guardian™ ist eine native Cloud-Compliance-Anwendung, die Contact Centern hilft, die Risiken einer verteilten Belegschaft zu minimieren. Mit Talkdesk AI for every day—einer integrierten KI-Schicht— lernt Guardian aus historischen Aktivitätsmustern, um eine Basislinie des Benutzerverhaltens zu erstellen, unerwartete Ereignisse zu kennzeichnen und die besten nächsten Maßnahmen zu empfehlen, damit die Sicherheit Ihres Contact Centers gewährleistet ist.
Watch our Talkdesk Guardian™ product demo to learn more about:
<ul class="text text--16">
<li>How to ensure your remote and hybrid workforce complies with business processes and regulations.</li>
<li>Tips to take control and protect your contact center.</li>
<li>How Talkdesk Guardian™ gives supervisors and admins the information they need to intelligently route calls to agents with the strongest network connections and notifies agents when they are engaging in abnormal or non-compliant behavior.</li>
</ul>

Product demo: Talkdesk Guardian

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