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Mitigate the risks of a distributed workforce.
Talkdesk Guardian™ é uma aplicação nativa de conformidade na cloud que ajuda os contact centers a atenuar os riscos de uma força de trabalho distribuída. Com a IA da Talkdesk para todos os dias — uma camada de IA integrada — o Guardian aprende com os padrões de atividade do histórico para criar uma linha de base de comportamentos do utilizador, sinalizar eventos inesperados e recomenda as próximas melhores ações para manter o seu contact center seguro.
Watch our Talkdesk Guardian™ product demo to learn more about:
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<li>How to ensure your remote and hybrid workforce complies with business processes and regulations.</li>
<li>Tips to take control and protect your contact center.</li>
<li>How Talkdesk Guardian™ gives supervisors and admins the information they need to intelligently route calls to agents with the strongest network connections and notifies agents when they are engaging in abnormal or non-compliant behavior.</li>
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Product demo: Talkdesk Guardian

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