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<h2>The future of AI in the contact center: Transforming customer experience with AI and automation</h2>
<h4>A new report by Talkdesk Research™ reveals what to expect for the future of AI in the contact center.</h4>
<p>Talkdesk Research™ focuses on delivering innovative  thought leadership on customer experience. <a href="https://www.talkdesk.com/resources/reports/the-future-of-ai-in-the-contact-center/" target="_blank" rel="noopener">The future of AI in the contact center</a> is a report that presents the results of a quantitative online survey with 916 interviews among CX professionals across 11 different global markets.</p>
<p>Organizations plan to invest more in AI between now and 2025, and CX professionals recognize AI and automation as powerful tools for improving the customer experience in the contact center.</p>
<p><img decoding="async" loading="lazy" class="alignnone size-full wp-image-67939" src="https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/future-ai-contact-center-sl_swap.png" alt="Future Ai Contact Center Sl Swap" width="1200" height="2796" srcset="https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/future-ai-contact-center-sl_swap.png 1200w, https://infra-cloudfront-talkdeskcom.svc.talkdeskapp.com/talkdesk_com/future-ai-contact-center-sl_swap-600x1398.png 600w" sizes="(max-width: 1200px) 100vw, 1200px" /></p>
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<p><strong>AI is here to address the challenges and opportunities facing contact centers today. </strong></p>
<p>For further detail about these four key predictions and the future of AI in customer experience and the contact center, download the report <a href="https://www.talkdesk.com/resources/infographics/future-of-ai-in-contact-center/" target="_blank" rel="noopener">The future of AI in the contact center<strong>.</strong></a></p>


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A new report by Talkdesk Research™ reveals what to expect for the future of AI in the contact center. For further detail, download the report.

Future of Artificial Intelligence - Infographics | Talkdesk

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The future of AI in the contact center: Transforming customer experience with AI and automation

The future of AI in the contact center

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