Ebook

Tips for Optimizing the Returns Experience

Download the Ebook

According to the National Retail Federation (NRF), total returns accounted for $428 billion in lost sales for U.S. retailers in 2020.

This ebook helps to prepare contact centers for the next avalanche of returns with excellence for both retailers and customers.

Download to:

  • Understand the reasons for 2021’s dragging avalanche of returns

  • Discover tips and tricks for better returns

  • Learn how to start planning for next year’s returns season now

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