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Cloud contact center migration guide for retailers

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Thanks - the Talkdesk Team.

In a recent <a href="/pt-pt/resources/reports/the-customer-experience-cx-revolution-in-retail/" rel="noopener" target="_blank">study</a>, Talkdesk Research™ found that 62% of retail customer experience (CX) professionals agree that legacy contact center technology is limiting their ability to improve customer experience. As a result, 86% of retailers that are not fully cloud-based report that they are likely to transition to the cloud in the next two years.
Este white paper destina-se a quem está a planear fazer essa transição. Descreve um caso de negócio para um contact center nativo da cloud e fornece um roteiro para a transição com sucesso das suas operações para a cloud sem interromper a capacidade da sua equipa de experiência do cliente de prestar assistência aos seus clientes.
Descarregue este white paper para informações pormenorizadas sobre como:
<ul class="text text--16">
<li>Tomar uma decisão estratégica de migração.</li>
<li>Integrar sistemas de CX essenciais.</li>
<li>Automatizar os principais processos empresariais.</li>
<li>Fomentar a adoção.</li>
</ul>

Cloud contact center migration guide for retailers

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