Please, try different search words.

There are no results.

Please, try different search words or explore our suggestions.

There are no results for {{search_query}}

There are no results!

We’re all human: How Serta Simmons, Cambridge Spa Group, and Humach cultivate compassion in their contact centers

third

hero

<h3>Ups! Parece que há um problema ao carregar a sua experiência de conteúdo.</h3>
This could result from one or more of several issues:
<ul>
 	<li>You have an Ad Blocker active on your browser - please review your settings and turn off the Ad Blocker for this website.</li>
 	<li>You have not accepted the Cookies needed to display the content - please open the Cookie Consent Application by clicking the “Cookie Policy” link in the website Footer at the bottom of the page to review and accept the Cookies.</li>
 	<li>Your browser privacy settings will not enable content to load - please review your browser privacy settings.</li>
</ul>
You may also perform a refresh of your browser, or close it and open a new browser after making the adjustments suggested above to ensure all new settings are deployed.
Thanks - the Talkdesk Team.

&quot;Deixe-me falar com o seu gerente! Não estou feliz&quot;! Isto já aconteceu. Mas e as pessoas do outro lado da linha? Todos nós queremos ser ouvidos, compreendidos e ajudados. Isso é compaixão. Vai além da empatia.
Watch Talkdesk and CX executives from Serta Simmons Bedding, Cambridge Spa Group, and Humach in a live conversation about creating a virtuous circle of compassion:
<ul class="text text--16">
<li>Líderes que estendem a compaixão aos agentes de serviço de apoio ao cliente.</li>
<li>Agentes que estendem a compaixão aos clientes.</li>
<li>Clientes que estendem a compaixão de volta aos agentes.</li>
</ul>
Sessão em direto do Retail's Big Show da NRF, janeiro de 2023.
Learn more about what a culture of compassion can do for your brand <a href="/pt-pt/resources/guides/creating-a-culture-of-compassion-in-retail-contact-centers/" rel="noopener" target="_blank">in our guide</a>.

Preencha o formulário para ver a gravação da sessão:

side_form

Shannon Flanagan

Amber Scott

Chris McShane

Jeff Pennell

Tim Houlne

people

3 automations to implement today to increase the efficiency of your contact center

10 Casos de Uso da IA para Reduzir o Tempo Médio de Gestão de Chamadas

Talkdesk Retail Experience Cloud: Shopify Integration

ChatGPT Prompts for Retail Customer Service Leaders

card_related

Register and watch the We’re all human: How Serta Simmons, Cambridge Spa Group, and Humach cultivate compassion in their contact centers Webinar.