Webinar
We’re all human: How Serta Simmons, Cambridge Spa Group, and Humach cultivate compassion in their contact centers
![Speakers Nrf 2023 Retails Big Shows](/pt-br/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2Fspeakers-nrf-2023-retails-big-shows-2280x1160.png&w=3840&q=50)
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![Speakers Nrf 2023 Retail Big Shows Shannon Flanagan](/pt-br/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2Fspeakers-nrf-2023-retail-big-shows-shannon-flanagan-1160x1160.png&w=3840&q=50)
Shannon Flanagan
VP Global Industry Strategy: Retail & Consumer Goods, Talkdesk
![Speakers Nrf 2023 Retail Big Shows Amber Scott](/pt-br/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2Fspeakers-nrf-2023-retail-big-shows-amber-scott-1160x1160.png&w=3840&q=50)
Amber Scott
VP, CX, Serta Simmons Bedding
![Speakers Nrf 2023 Retail Big Shows Chris Mcshane](/pt-br/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2Fspeakers-nrf-2023-retail-big-shows-chris-mcshane-1160x1160.png&w=3840&q=50)
Chris McShane
SVP, CX, Serta Simmons Bedding
![Speakers Nrf 2023 Retail Big Shows Jeff Pennell](/pt-br/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2Fspeakers-nrf-2023-retail-big-shows-jeff-pennell-1160x1160.png&w=3840&q=50)
Jeff Pennell
CEO of Cambridge Spa Group
![Speakers Nrf 2023 Retail Big Shows Tim Houlne](/pt-br/_next/image/?url=https%3A%2F%2Finfra-cloudfront-talkdeskcom.svc.talkdeskapp.com%2Ftalkdesk_com%2Fspeakers-nrf-2023-retail-big-shows-tim-houlne-1160x1160.png&w=3840&q=50)
Tim Houlne
CEO da Humach