CX Innovators February best practices webinar

Feb. 26 at 9 a.m. PST | 12 p.m. EST | 5 p.m GMT

Customer Experience Automated: February CX Innovators best practices series.

Talkdesk’s monthly webinar series showcases real-world success stories and expert advice from CX leaders, helping you improve customer experience, boost workforce efficiency, streamline operations, and drive business growth.

Join us for the February edition of the CX Innovators best practice series, where you’ll hear directly from a CX innovator who has rewritten the playbook and see how you can do the same.

How World Vision Canada transformed their donor experience:

• Efficiency: 40% reduction in outbound handling time and automated after-call work.

• Donor experience: 11% increase in NPS through more empathetic interactions.

• Agent empowerment: AI delivers real-time insights, reduces manual work, and helps agents handle complex inquiries.

• Reduced spam: 99.9% decrease in spam emails.

Actionable takeaways you can use immediately.
You’ll leave with practical tips, best practices, and automation strategies you can integrate into your CX roadmap, regardless of industry, role, or maturity level.