Opentalk18 Customer Training

Tuesday, November 6th, 12:00 PM | Executive Meeting Room; AT&T Park

Immerse yourself in an exclusive training agenda built to help you enhance your skill set through guided sessions and hands-on exercises led by our experts.

High Level Agenda



Welcome lunch

Highlight objectives for training day

CXM: Next generation of call routing flow design

  • Best practices for CRM Integration
  • Data dips
  • Contact management

Measuring performance and adherence with Talkdesk reporting

Navigating Talkdesk administrator preferences

"Ask me Anything" session with the experts


Network + happy hour

Register Now for Training