Advance Your Skills

Participating in Talkdesk training is a significant validation of your Talkdesk skills. When you complete the exclusive training, you join an elite group of like-minded professionals as the industry continues to grow. Opentalk is a great place to enhance your skills and network with other professionals.

What to Expect at Customer Training

What to Expect at Customer Training

  • Network and learn from Talkdesk experts
  • Connect with other customers
  • Enhance your skill set
  • Get questions answered on the spot and training from our experts

High Level Agenda



Welcome lunch

Highlight objectives for training day

CXM: Next generation of call routing flow design

  • Best practices for CRM Integration
  • Data dips
  • Contact management

Measuring performance and adherence with Talkdesk reporting

Navigating Talkdesk administrator preferences

"Ask me Anything" session with the experts


Network + happy hour

Register Now for Training