Press Release

Talkdesk to unveil the future of customer experience, showcase Salesforce integration at Dreamforce

Talkdesk innovation and customer success—along with partners Observe.AI, Teleopti and Verint Monet—featured at VIP Lounge during the cloud-computing and technology event of the year

SAN FRANCISCO – November 14, 2019 – Talkdesk®, Inc., the cloud contact center for innovative enterprises, will again host a premier VIP Lounge at Tropisueno Mexican Kitchen during Dreamforce, November 19-22, 2019. Talkdesk VIP Lounge will offer the 170,000 expected Dreamforce attendees an exclusive glimpse into the future of customer experience and an opportunity to learn how to transform customer experience into a competitive advantage. 

Talkdesk VIP Lounge guests will learn about the role and impact of artificial intelligence (AI), automation and mobility in customer experience from industry expert sessions. Attendees will also have access to one-on-one meetings with Talkdesk product and industry leaders, and personalized demonstrations of Talkdesk for Salesforce, Talkdesk Mobile and Talkdesk Agent Assist. Additionally, guests will be given the opportunity to preview new Talkdesk innovation and roadmap updates. VIP access is available via pre-registration, or onsite. 

Talkdesk VIP Lounge will feature giveaways and raffles Monday through Thursday at 6:30 p.m., with a daily grand prize of a full conference pass to Opentalk 2020—the industry’s leading customer experience event. The VIP Lounge will also feature themed breakfast and lunch events each day for attendees.

Talkdesk VIP Lounge events include:

November 19 

  • Coffee bar with breakfast buffet: 8:00-10:30 a.m.
  • Hosted luncheon: 12:00-1:30 p.m.
  • Caricature happy hour featuring the artistry of Sharon Tang Creation; sponsored by Verint Monet: 5:00-7:00 p.m.
  • One-on-one meetings with Talkdesk available throughout the day

November 20 

  • Coffee bar with breakfast buffet: 8:00-10:30 a.m.
  • VIP thought leadership roundtable on AI: 10:00-11:00 a.m. Register here to attend.
  • Hosted luncheon: 12:00-1:30 p.m.
  • Tequila tasting and selfie booth happy hour; sponsored by Teleopti: 5:00-7:00 p.m.
  • One-on-one meetings with Talkdesk available throughout the day

November 21

  • Coffee bar with breakfast buffet, featuring cup artistry with celebrated artist Simona Bunardzhieva: 8:00-10:30 a.m.
  • Invitational VIP customer luncheon: 12:00-1:30 p.m. 
  • Cigar rolling and cup artistry with Simona Bunardzhieva; sponsored by Observe.AI

5:00-7:00 p.m.

November 22

Additional Resources: 

Tweet this: During @Dreamforce this year, @Talkdesk will host a premier VIP Lounge @Tropisueno where attendees can get an exclusive glimpse into the future of #CX! #DF19 #TalkdeskAtTropisueno #EatDrinkNetwork 

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About Talkdesk

Talkdesk Enterprise Cloud Contact Center empowers companies to make customer experience their competitive advantage. With enterprise-class performance and consumer-like ease of use, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in increased customer satisfaction, productivity and cost savings. Over 1,800 innovative enterprises around the world, including IBM, Acxiom, 2U, Trivago and Peloton, rely on Talkdesk to power their customer interactions. Learn more and request a demo at

Media Contacts:

Gavin Gustafson

[email protected] 

(801) 560-0073