Customer Stories

USE CASE

Support and Services

INDUSTRY

Information Technology and Services

INTEGRATION

Salesforce

KEY METRIC

↑ NPS
↑ CSAT

"When we were looking for a new contact center solution, we wanted a reliable tool. We didn't want any surprises. It was very important for us that we have a stable platform, stable service and that it was integrated with Salesforce. This is one of the benefits that we achieved with Talkdesk."

Susana D’Elia Lago, Technical Support Services Director

Watch Customer Story

With Talkdesk, Elisa Videra ensures that no call opportunity is missed, leading to increases in NPS and CSAT.

We use cookies to improve your browsing experience. More information. Ok