Talkdesk allows you to compile a blacklist of phone numbers so that bots, spam callers and other undesirable numbers are disconnected immediately when they call your company. Your blacklist can be configured in seconds and will save you time, hassle and money. Inbound call blocking is a call center software feature that is simple to use and has a huge impact on call center agent productivity, as well as your company’s bottom line.
Create your blacklist and add and remove phone numbers from it at any time. Numbers on the list will be immediately blocked from reaching your company. This feature allows you to shield your team from unwanted callers.
Bots, spam callers, pushy vendors and persistent telemarketers will be prevented from wasting the time of your agents when you use this call center software feature. Blocking these calls will free up time to focus on what really matters – your customers.
Calls from blacklisted phone numbers will be immediately disconnected from your call center. This saves you money by ensuring that your company is not charged when unwanted callers try to reach you.
Request a free demo and we will help you create your contact center today, complete with CRM integrations and settings configuration.