Call Center

The Impact of Contact Center Downtime on Customer Satisfaction and Loyalty

The Impact of Contact Center Downtime on Customer Satisfaction and Loyalty
by Justin Robbins

March 18, 2019

Call Center

What Is Downtime Costing Your Contact Center?

Justin Robbins

Justin is Senior Manager of Content Marketing at Talkdesk where he creates tools and resources for contact center and customer experience pros. When he's not talking about #cctr, #custserv or #cx, you'll probably find him hiking or cooking BBQ.

We use cookies to improve your browsing experience. More information. Ok