Call Center Best Practices

How Contact Center Downtime Affects Employee Performance

How Contact Center Downtime Affects Employee Performance
by Justin Robbins

March 11, 2019

Call Center Best Practices

What does downtime cost your contact center?

Justin Robbins

Justin is Senior Manager of Content Marketing at Talkdesk where he creates tools and resources for contact center and customer experience pros. When he's not talking about #cctr, #custserv or #cx, you'll probably find him hiking or cooking BBQ.

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