Call Center

The Hidden Costs of Contact Center Downtime

The Hidden Costs of Contact Center Downtime
by Justin Robbins

March 25, 2019

"An available 100% uptime SLA shows the confidence we have in the Talkdesk Enterprise Contact Center and solidifies our commitment to the success of our customers."

Tiago Paiva, CEO, Talkdesk

Call Center

Learn the Total Cost of Contact Center Downtime

Justin Robbins

Justin is Senior Manager of Content Marketing at Talkdesk where he creates tools and resources for contact center and customer experience pros. When he's not talking about #cctr, #custserv or #cx, you'll probably find him hiking or cooking BBQ.

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