Browsing Opentalk


Watch Talkdesk’s Opening Keynote Address from Opentalk 2017

Talkdesk

Talkdesk had a lot to celebrate at Opentalk last week. We kicked off the two-day summit with a keynote address delivered by our own Tiago Paiva, Gadi Shamia and Robert Sur. In the address we covered the highlights of the past year at Talkdesk, including our bigger customer-oriented vision and how that goal has been […]

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What We’re Opentalking About

Opentalk

We’re less than a week away from celebrating the New Era of Customer Heroes at Opentalk 2017 in San Francisco! We have a fantastic lineup of speakers for this year’s summit and we’re thrilled to share the topics that they’ll be covering. This is just a teaser into the content we’ll be discussing at the […]

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8 Reasons to Come to Opentalk 2017

Opentalk

Opentalk 2017 is exactly three months away. Our team has been hard at work to make this year’s Opentalk the most incredible customer experience event of the year and we’re very proud of what we have to share with this year’s attendees. If you’re considering joining us, we’ve put together a list of some of […]

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Announcing Opentalk 2017

Opentalk

There are other customer heroes like you. There are other people who thrive in the thankless work of assisting customers thoroughly and promptly. Talkdesk is bringing these heroes together next April for Opentalk 2017 to discuss and reshape trends in customer communication. Opentalk is the premiere event for customer service experts, pulling out all the […]

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The Art and Science of Delivering Great Service

Bonny Simi

This blog post is an Opentalk 2016 panel recap. For more Opentalk content, check out Opentalk Full Coverage. Speaker: Bonny Simi, President, JetBlue Ventures JetBlue beginnings In February 2000, JetBlue set out to “Bring humanity back to air travel.” We started with only one flight: Buffalo to New York. Now we serve 96 cities in […]

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