Contact Center Trends

Are You Really Ready for Chatbots in Your Contact Center? Part II

Are You Really Ready for Chatbots in Your Contact Center? Part II
by Christina Gates

January 13, 2020

min read

Conversational Automation

To help provide clarity on the types of chatbots and how they can best serve businesses

Christina Gates

Christina Gates has spent six years in the contact center industry, helping companies move to the cloud, embrace new technologies and deliver better experiences one customer conversation at a time. She has 2 dogs, 1 (essential) espresso machine and no regrets.

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