Contact Center Trends

Empowering remote support heroes with knowledge management

Empowering remote support heroes with knowledge management
by Pratik Salia

September 18, 2020

min read

Pratik Salia

Customer experience professional across industries such as e-commerce hyperlocal logistics and telecom. Pratik has headed CX function for a Google backed startup. He currently manages product at Knowmax, deployed in enterprises across 30+ countries in industries such as telecom, banking, e-commerce and more.

We use cookies to improve your browsing experience. More information. Ok