Call Center

How Call Center Outsourcing Can Make Your Customer Experience Better

How Call Center Outsourcing Can Make Your Customer Experience Better
by Jeremy Watkin

May 28, 2019

Call Center

Shift Drives Better Customer Experience with Talkdesk Enterprise Cloud Contact Center

Jeremy Watkin

Jeremy Watkin is the Director of Customer Experience at FCR. He has more than 18 years of experience as a customer service, customer experience, and contact center professional. He’s also the co-founder and regular contributor on CustomerServiceLife.com and is also regularly featured on sites like CustomerThink.com and ICMI.com. Jeremy has been recognized many times for his thought leadership.

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