Call Center Best Practices

6 Steps to Dealing with a Difficult Caller in the Call Center

6 Steps to Dealing with a Difficult Caller in the Call Center
by Shauna Geraghty

March 17, 2014

Call Center Best Practices

Discover Talkdesk's enterprise-class cloud security

Shauna Geraghty

Shauna has a doctorate in clinical psychology and a love of call center software. When she isn't creating content, you can find her screening Talkdesk talent and playing with her labrador, Buster.

We use cookies to improve your browsing experience. More information. Ok