The customer experience revolution
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VP Research and Insights Talkdesk
David Gardner is the vice president of research & insights at Talkdesk, focused on championing the voice of the customer and marketplace across all strategic endeavors and thought leadership. For the past 18+ years, David has been a senior research leader across several industries, including retail, healthcare, and SaaS, and has spent time working in both agency and client organizations. Prior to Talkdesk, David was leading the B2C and industries insights groups at Salesforce. David is based in San Francisco, California.
Head of Marketing (APAC) Talkdesk
Andrew has been involved in IT for over 20+ years bringing disruptive technology to the APAC region in helping organizations connect better with their customers. Most recently he was the marketing leader for the Salesforce marketing cloud and Retail/eCommerce product suite working with CMO’s and CX’s leaders to help digitise their customer engagement workflows.