In only its third year of participation, Talkdesk has been named a Leader in Gartner’s 2019 Magic Quadrant for Contact Center as a Service, North America. Out of nine participants, Talkdesk was named a Leader based on evaluation across 15 criteria.
Talkdesk made a positive movement (upward and to the right) in Completeness of Vision and Ability to Execute in the 2019 North American CCaaS Magic Quadrant into the Leaders quadrant.
Download the report to learn what Gartner says about Talkdesk as a Leader.
Gartner Magic Quadrant for Contact Center as a Service, North America, By Drew Kraus, Steve Blood, Simon Harrison, 15 October 2019.
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