Solutions | Communications, Media & Internet
Empower subscribers with a dynamic and personal customer experience.
An end-to-end contact center solution for communications, media and entertainment companies.
Expand brand loyalty.
As content consumption evolves, you need a customer experience platform that keeps pace. Talkdesk helps communications and entertainment companies meet existing service needs – and predict and respond to future ones.
Fuel your CSP to DSP transformation.
Make the transition to a digital service provider with a contact center that delivers better subscriber experiences – through any channel – with unprecedented speed, agility and security.
Use subscriber behavior to enhance the journey.
The appetite for on-demand entertainment has never been greater. Make sure you keep pace by using AI to uncover patterns in untapped stores of customer interaction data, to make predictive recommendations that improve customer experience.