July 30, 2020 – Talkdesk® will present a look into the future of contact centers during Enterprise Connect Virtual. Join Kieran King, senior vice president of customer success at Talkdesk on Monday, August 3 at 11:00 a.m. EDT, as she explores how business leaders should approach the new realities facing contact centers and the customer experience industry. With 50% of the U.S. workforce now operating remotely, it’s time to reimagine the customer journey and employee engagement. Register for free to hear research findings from a recent Talkdesk business continuity survey and a 5-step CX reframe plan to keep customers connected and engaged.
The CX Reframe: Planning for the New Normal of the Contact Center will highlight the following key topics:
King brings to this session more than 25 years of enterprise software experience and extensive expertise in helping organizations unlock value and transform their businesses. As senior vice president of Customer Success, King is responsible for Talkdesk’s global customer strategy from implementation to ongoing optimization.
Tweet this: Talkdesk offers contact center plan for the new normal at @enterprisecon. Register for free to attend virtually and catch the @Talkdesk session, The CX Reframe: Planning for the New Normal of the Contact Center. https://bit.ly/30cpTmv
Talkdesk® is a cloud contact center for the customer-obsessed. Combining enterprise performance with consumer simplicity, Talkdesk easily adapts to the evolving needs of sales and support teams and their end-customers, resulting in higher customer satisfaction, productivity and cost savings.
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