Employee Engagement

Making remote an advantage for your contact center

Making remote an advantage for your contact center
by Diogo Vasques

September 21, 2020

min read


Boost Your CX By Optimizing Your Remote Contact Center

This ebook highlights pain points and best practices across seven key areas that can help you optimize your remote contact center, along with the key metrics that can help you measure your success.

Diogo Vasques

Diogo is a Product Marketing Manager at Talkdesk. A full-stack marketer with geek genes, he spent most of his career working in Tech, except for an unexpected but exciting detour that led him to a retail bank's innovation department. When he is not working, you can find Diogo having some quality time with family and friends, playing with his four-pawed friend Woody or reading a good sci-fi novel.

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