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Talkdesk verified as a TrustRadius Trusted Seller

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Talkdesk Knowledge Creator reinvents knowledge generation, delivering instant, artificial intelligence-generated knowledge for virtual and human agents

Comunicado de prensa

Talkdesk AI Agents for voice powers human-like conversational virtual agents that operate, understand, respond, and take action autonomously, revolutionizing customer engagement

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Talkdesk After Hours serves up customer and agent happiness by extending sales and service beyond regular business hours

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Humann gains customer experience excellence and efficiency with the Talkdesk Ascend AI platform

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Talkdesk International Women’s Day recognition program spotlights customers, partners, employees, and industry leaders driving meaningful change in customer experience

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Talkdesk AI Agents for Healthcare transforms patient and member experience with agentic artificial intelligence

2025-03-03

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Condor chooses Talkdesk to modernize and unify its customer experience

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Talkdesk again earns a spot on G2’s 2025 Best Software Awards for Best Customer Service Products

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Harnessing technology and talent: Study reveals the critical need for contact centers to deploy artificial intelligence and automation technologies to alleviate customer frustration and strain on agents

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Talkdesk expands Epic Workshop innovation to deliver a unified agent experience

Feb 17, 2025

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Talkdesk expands global network of regional cloud deployments with new Australia Regional Cloud

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Talkdesk achieves FedRAMP Agency Authority to Operate for CX Cloud platform for United States government entities

Feb 5, 2025

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Talkdesk achieves Amazon Web Services Financial Services ISV Competency for helping financial institutions and insurance companies deliver connected, personalized experiences

Jan 23, 2025

Comunicado de prensa

Talkdesk ha sido galardonada como Mejor Experiencia del Cliente Unificada en los Premios Vendors in Partnership

Jan 15, 2025

Comunicado de prensa

AI made a positive impact on holiday shopping experiences, prompting 69% of consumers to say they’re more likely to embrace AI-powered shopping in 2025, Talkdesk survey reveals

Jan 13, 2025