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Newsroom
Discover the latest updates from Talkdesk.
Press Releases
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Press Release
AI saves shoppers hours during the 2025 holiday season, but trust hinges on transparency and ethics, new Talkdesk survey finds
Jan 12, 2026
Press Release
Talkdesk introduces Commerce Orchestration powered by Customer Experience Automation and announces Consumer Goods Experience Cloud ahead of NRF 2026
Jan 8, 2026
Press Release
Talkdesk named finalist in The 2025-26 Cloud Awards
Dec 18, 2025
Press Release
Talkdesk executive Michael Klein named finalist for Vendors in Partnership Bridge Builder Award
Dec 11, 2025
Press Release
UiPath and Talkdesk join forces to transform customer experience journeys
Dec 9, 2025
Press Release
Talkdesk ranked Leader in Overall Grid Reports for AI and Contact Center in G2 Winter 2026 Reports
Dec 4, 2025
Press Release
Talkdesk earns 2026 Buyer’s Choice Award from TrustRadius
Nov 18, 2025
Press Release
Talkdesk’s 11th annual Hackathon drives AI innovation for both its platform and internal operations
Nov 13, 2025
Press Release
Talkdesk announces 2025 CX Innovators Awards winners
Oct 30, 2025
Press Release
Holiday shopper confidence in AI soars, but most retailers deploying AI aren’t providing the transparency consumers demand, Talkdesk survey reveals
Oct 30, 2025
Press Release
Talkdesk introduces Higher Education Experience Cloud to transform services across campus with agentic AI
Oct 27, 2025
Press Release
Talkdesk AI Agents for Insurance delivers transformational efficiency and elevated experiences with next-generation intelligent automation
Oct 27, 2025
Press Release
Talkdesk honored with dual wins at The A.I. Awards for Customer Experience Automation
Oct 22, 2025
Press Release
Talkdesk upgrades Copilot with agentic AI to help human agents tackle the toughest customer challenges
Oct 21, 2025
Press Release
Talkdesk partners with Databricks to power AI-driven customer experience automation
Oct 21, 2025
Press Release
Talkdesk expands Salesforce partnership with deepened Talkdesk for Service Cloud Voice functionality
Oct 9, 2025
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Media Information
For media requests and inquiries, contact Talkdesk Public Relations at
[email protected]
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