Customer Stories

USE CASE

Support

INDUSTRY

Utilities

INTEGRATION

Zendesk

KEY METRIC

↓Average hold time by 93%

"My experience with Talkdesk teams has been incredible. They really make you feel like they care and are on your team."

– Jeff James, Director of Operations, SimpleBills

Watch Customer Story

With Talkdesk’s seamless integrations and ease of use, SimpleBills reduced their average hold times from 20 minutes to a minute and a half.

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