Customer Stories

USE CASE

Support

INDUSTRY

Utilities

INTEGRATION

Zendesk

KEY METRIC

↓Average hold time by 93%

"My experience with Talkdesk teams has been incredible. They really make you feel like they care and are on your team."

Jeff James, Director of Operations, SimpleBills

Watch Customer Story

With Talkdesk’s seamless integrations and ease of use, SimpleBills reduced their average hold times from 20 minutes to a minute and a half.

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