Customer Stories

Customer Simplebills Logo

USE CASE

Support


INDUSTRY

Government & Education/ Information Technology & Services


INTEGRATION

Zendesk


KEY METRIC

↓ Average hold time by 93%


"My experience with Talkdesk teams has been incredible. They really make you feel like they care and are on your team."

Jeff James, Director of Operations, SimpleBills

Watch customer story.

Watch customer story.

With Talkdesk’s seamless integrations and ease of use, SimpleBills reduced their average hold times from 20 minutes to a minute and a half.

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