Customer Stories
USE CASE
Support, Sales
Support, Sales
INDUSTRY
Software
Software
INTEGRATION
Salesforce, Slack
Salesforce, Slack
KEY METRIC
Increased Agent Productivity
Increased Agent Productivity
Taking a Customer-first Approach to Redefining Document Management
PowerDMS provides a cloud-based solution that helps organizations reduce risk and liability with a comprehensive compliance and content management solution. They provide the practical tools necessary to organize and manage crucial documents and industry standards, maintaining compliance for organizations.
"The Callbar® voice over IP quality has been fantastic. And, we have gone with other cloud-based phone systems and they don’t compare to what Talkdesk has been able to offer."
Steven Barbarich, IT Manager, PowerDMS
Lacking sufficient reporting and call quality, PowerDMS looked for an innovative cloud-based solution that was scalable and easy to use. Callbar® provided the much needed call quality they desired and upcoming innovations such as Talkdesk Studio will help PowerDMS revolutionize their business.
Watch Customer Story
Leveraging Callbar® and an integration with Salesforce helped PowerDMS overcome their reporting challenges and improve their overall call quality.