Increased Agent Productivity
PowerDMS provides a cloud-based solution that helps organizations reduce risk and liability with a comprehensive compliance and content management solution. They provide the practical tools necessary to organize and manage crucial documents and industry standards, maintaining compliance for organizations.
Steven Barbarich, IT Manager, PowerDMS
Lacking sufficient reporting and call quality, PowerDMS looked for an innovative cloud-based solution that was scalable and easy to use. Callbar® provided the much needed call quality they desired and upcoming innovations such as Talkdesk Studio will help PowerDMS revolutionize their business.
Leveraging Callbar® and an integration with Salesforce helped PowerDMS overcome their reporting challenges and improve their overall call quality.