Customer Stories
USE CASE
Support, Sales
INDUSTRY
Information Technology & Services
INTEGRATION
Salesforce, Slack
KEY METRIC
Increased agent productivity
Taking a customer-first approach to redefining document management.
PowerDMS provides a cloud-based solution that helps organizations reduce risk and liability with a comprehensive compliance and content management solution. They provide the practical tools necessary to organize and manage crucial documents and industry standards, maintaining compliance for organizations.
"The Callbar® voice over IP quality has been fantastic. And, we have gone with other cloud-based phone systems and they don’t compare to what Talkdesk has been able to offer."
Lacking sufficient reporting and call quality, PowerDMS looked for an innovative cloud-based solution that was scalable and easy to use. Callbar® provided the much needed call quality they desired and upcoming innovations such as Talkdesk Studio will help PowerDMS revolutionize their business.
Watch customer story.
Leveraging Callbar® and an integration with Salesforce helped PowerDMS overcome their reporting challenges and improve their overall call quality.