Customer Success

YMCA empowers support system with Talkdesk Enterprise solution

YMCA empowers support system with Talkdesk Enterprise solution
by João Safara

December 13, 2019

min read

"Talkdesk offered a solution that met our immediate needs, future-proofed our contact center and enabled us to make changes simply and without occupying internal IT resources."

Rosie Pitchford-Byrd, service center director, YMCA of the USA.

João Safara

João Safara has extensive experience in content production and management, and enjoys balancing that with people-driven initiatives such as supporting diversity and employer branding. In his free time, you can find João surfing through crime novels, relaxing at the nearest beach or imagining ways to create a more equal and positive society.

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