Customer Win

YMCA empowers support system with Talkdesk Enterprise solution

YMCA empowers support system with Talkdesk Enterprise solution
by João Safara

December 13, 2019

min read

"Talkdesk offered a solution that met our immediate needs, future-proofed our contact center and enabled us to make changes simply and without occupying internal IT resources."

Rosie Pitchford-Byrd, service center director, YMCA of the USA.

João Safara

Currently living in the sunny capital of Lisbon, João's background includes a Bachelor's Degree in Communication Sciences and working experience in Marketing for Siemens. Enjoys traveling, reading crime novels and any occasion that involves getting together with friends.

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