Business Continuity

The CX Reframe: Returning to “the new normal”

The CX Reframe: Returning to “the new normal”
by Dan Shamouilian

June 15, 2020

min read

Explore our WEM suite

Talkdesk customers use Talkdesk Workforce Engagement Management™ to deliver accurate forecasts and automate scheduling, as well as Talkdesk Quality Management™ to ensure no drop in quality during the transition.

Dan Shamouilian

Dan Shamouilian is Senior Manager of Customer Success at Talkdesk, responsible for ensuring that our customers meet their CX goals. In his free time, you can find Dan cooking, exploring San Francisco, or riding his bike through Marin County.

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