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Talkdesk’s Contact Center Solution Powers Steady Growth at Vonigo

This post was written by our friends at Vonigo. We are always happy to hear Talkdesk customers share their great experience with our contact center solution. At Vonigo, our cloud-based field service software company needed a new contact center software solution. We have customers all over the globe, and a partially distributed team, meaning that […]

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How Talkdesk Stays on Top of PCI Compliance

Conversations that take place through Talkdesk are a great way to exchange information, but not all information can be treated the same way, especially individual payment information. This sensitive data needs to be treated differently. In fact, the Payment Card Industry Data Security Standard is a standard set to maintain control over the transmission and […]

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Opentalk 2017: Maintaining Customer Standards Through Growth

opentalk video maintaining customer standards through growth

Opentalk 2017 was packed with thought leadership from some of the most customer-centric leaders and companies of our time. The Opentalk 2017 Video Library is your team’s chance to re-experience those speaking sessions. Here’s more information on one of the videos available in this library. Maintaining Customer Standards Through Growth Session Host / Moderator: Narinder […]

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Chicago Speakers Announced for the Designing Your Intelligent Contact Center Event

The 2017 Talkdesk event, Designing Your Intelligent Contact Center, kicks off in Chicago next week! We’ve been finalizing details about the speakers and sessions and now that everything is ready, we’re thrilled to share more information. Here are details about the speakers for the Talkdesk’s Designing Your Intelligent Contact Center event in Chicago: Shep Hyken […]

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Opentalk 2017: Taking a Hands-On Approach to Agent Training

Opentalk 2017 was packed with thought leadership from some of the most customer-centric leaders and companies of our time. The Opentalk 2017 Video Library is your team’s chance to re-experience those speaking sessions. Here’s more information on one of the videos available in this library. Taking a Hands-On Approach to Agent Training Opentalk Session Host […]

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