Contact Center Trends

Optimal Customer Experience Through Contact Center Call Flows

Optimal Customer Experience Through Contact Center Call Flows
by Fernando Santos

January 16, 2020

min read

Routing Designer

Talkdesk Studio allows you to design, build and deliver the most intricate customer journeys

"“by 2024, low-code application development (LCAP) will be responsible for more than 65% of application development activity within large enterprises”."

Gartner

Fernando Santos

Fernando has always been passionate about technology. Before becoming a Marketeer, he wanted (and tried) to be a Computer Engineer. He has been building his career in the IT field. When he is not working, he enjoys spending time with family and friends, trying out new restaurants, and playing sports.

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