Contact Center Trends

4 steps to effectively optimize location-based employees to boost customer experience

4 steps to effectively optimize location-based employees to boost customer experience
by Anya Kuvshinova

March 4, 2021

min read

ebook

How to Empower Mobile Workers to Enhance Customer Experience

Anya Kuvshinova

Anya Kuvshinova has over 14 years of experience applying a customer-first focus across a diverse range of industries — from consumer goods and bedding to mobile games and enterprise SaaS. Accidentally moved to Portugal following a dream. Passionate about knitting.

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