Call Center Wednesday June 6, 2018

Optimize Network Variability to Improve Call Quality Up to 900%

Uncovering the Power of Reporting and Analytics in Contact Centers

Driving through a tunnel wearing sunglasses inhibits your ability to see what’s up ahead and react. Similarly, running a call center without proper reporting capability makes it more likely that you will incorrectly see what’s coming and run into trouble.

Talkdesk Data Team

Talkdesk data team consist of a group of data scientists, data engineers, software engineers and BI specialists. Our goal is to transform data from a liability into an asset and to create competitive advantage by applying advanced data science technologies to important practice problems. Join us!

We use cookies to improve your browsing experience. More information. Ok