Browsing Call Center

The Talkdesk Advantage: A Modern Contact Center at Scale


One of the most satisfying things about an innovative product like Talkdesk is that other innovative companies use our contact center platform and we get to watch them grow. We view our simple, smart product as a major competitive differentiator for our customers, so seeing them succeed is rewarding. It also presents us with the […]

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Talkdesk is Taking over Dreamforce 2017

Talkdesk at Dreamforce 2017

Dreamforce 2017 is approaching quickly and we couldn’t be more excited about a chance to participate in this year’s activities. We’ll be a Titanium sponsor of this year’s event, which affords us a fantastic opportunity to showcase how our next-generation cloud-based contact center platform can take any company’s customer conversations to the next level. There’s […]

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The Talkdesk Advantage: A Visionary Contact Center with an Open Solution


At Talkdesk, we want to be a step ahead of our customer’s needs. We strive to anticipate challenges and to have solution options in place.  To do this we need to be able to innovate with incredible speed. Just as Henry Ford, of the industrial age, understood that many people working together could manufacture cars […]

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Opentalk 2017: Five Trends That Will Make You Rethink the Contact Center Experience


Opentalk 2017 was packed with thought leadership from some of the most customer-centric leaders and companies of our time. The Opentalk 2017 Video Library is your team’s chance to re-experience those speaking sessions. Here’s more information on one of the videos available in this library. Five Trends That Will Make You Rethink the Contact Center […]

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Announcing Extended Trials and Discounts for TalkIQ and Ytica


When Talkdesk launched AppConnect earlier this year, the goal was simple: give customers a an easy opportunity to try new solutions in their contact center. If that trial adds value for our customers (and their customers), those solutions can then be added in full to their contact center operations. Currently, Talkdesk is running a special […]

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