Contact Center Trends

7 Advantages of Call Center Co-Sourcing

7 Advantages of Call Center Co-Sourcing
by Shauna Geraghty

September 17, 2013

min read

Everything You Need to Know About Call Center Service Level

Shauna Geraghty

As the first U.S. employee, Shauna helped to scale Talkdesk to over 1,000 employees in 7 offices globally. During her tenure, she has built Talkdesk's Marketing, Talent and HR functions from the ground up. Shauna has a doctorate in clinical psychology and has applied foundational knowledge from the field of psychology to help propel Talkdesk along its hyper-growth trajectory.

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