Call Center

10 Tips for Call Center Etiquette Excellence

10 Tips for Call Center Etiquette Excellence
by Shauna Geraghty

January 7, 2018

min read

Delivering excellent customer service will set you apart from your competition.

Learn how to make every customer feel special.

Shauna Geraghty

As the first U.S. employee, Shauna helped to scale Talkdesk to over 1,000 employees in 7 offices globally. During her tenure, she has built Talkdesk's Marketing, Talent and HR functions from the ground up. Shauna has a doctorate in clinical psychology and has applied foundational knowledge from the field of psychology to help propel Talkdesk along its hyper-growth trajectory.

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