Contact Center Trends

10 Customer Service Statistics for Call Center Supervisors

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10 Customer Service Statistics for Call Center Supervisors
37 Techniques to Achieve Excellent Customer Service

37 Techniques to Achieve Excellent Customer Service

Shauna Geraghty

As the first U.S. employee, Shauna helped to scale Talkdesk to over 1,000 employees in 7 offices globally. During her tenure, she has built Talkdesk's Marketing, Talent and HR functions from the ground up. Shauna has a doctorate in clinical psychology and has applied foundational knowledge from the field of psychology to help propel Talkdesk along its hyper-growth trajectory.