Help agents resolve complex customer issues correctly and quickly.
Talkdesk Agent Assist™ proactively delivers real-time next best actions and automated assistance to achieve exceptional customer experience consistently in voice and digital channels.
It uses AI to empower agents with a personalized assistant that listens, learns, and provides intelligent recommendations to help resolve complex customer issues faster, and reduce the dependency for agents to call for supervisor help during interactions.
Watch our product demo to learn more about:
- How Agent Assist™ uses advanced AI and machine learning to deliver real-time transcriptions, entity recognition, and automatic quick answers.
- How this AI-powered tool allows agents to get answers in the flow of customer interactions in more than one channel.
