Guide
Voice Biometrics FAQ
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You’ve heard about voice biometrics, but you still have questions about what it is and how it can help your customers and your contact center. Read our FAQ to understand how Talkdesk Identity uses voice biometrics to quickly authenticate customers while protecting customer data and reducing average handle times.
We want you to feel confident that voice biometrics technology is the right choice for your contact center by providing you with more information on:
- Accuracy and reliability.
- Data privacy and security.
- Benefits and use cases.
