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Como será o seu contact center após o lockdown?

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Como será seu contact center após o lockdown? Neste relatório, em parceria com o South West Contact Centre Forum e CallNorthWest, você encontrará os principais insights de um grande estudo de mercado sobre o futuro da indústria de Contact Center.
Tópicos abordados:
<ul class="text text--16">
<li data-pm-slice="1 1 []">Lições aprendidas com experiências de lockdown</li>
<li data-pm-slice="1 1 []">What percentage of staff are likely to work from home in 2021</li>
<li data-pm-slice="1 1 []">Expected issues to keep an eye on for Contact Centres in 2021</li>
<li data-pm-slice="1 1 []">Prioridades para investimento imediato</li>
<li data-pm-slice="1 1 []">Contact Centre Environment in 2021</li>
</ul>
Descubra o que os líderes em CX têm a dizer sobre o Futuro do Contact Center.

Como será o seu contact center após o lockdown?

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