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What will your contact centre be like post lockdown?

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Come sarà il tuo contact center dopo il lockdown? In questo report, frutto della collaborazione con South West Contact Centre Forum e CallNorthwest, scoprirai le informazioni chiave di un importante studio di mercato sul futuro del settore dei Contact Center.
Argomenti trattati:
<ul class="text text--16">
<li data-pm-slice="1 1 []">Lezioni apprese durante il lockdown;</li>
<li data-pm-slice="1 1 []">What percentage of staff are likely to work from home in 2021</li>
<li data-pm-slice="1 1 []">Expected issues to keep an eye on for Contact Centres in 2021</li>
<li data-pm-slice="1 1 []">Priorità per investimenti immediati</li>
<li data-pm-slice="1 1 []">Contact Centre Environment in 2021</li>
</ul>
Scopri cosa dicono i leader di CX sul Futuro dei Contact Center.

What will your contact centre be like post lockdown?

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