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¿Cómo será su contact center después del confinamiento?

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¿Cómo será su contact center después del confinamiento? En este informe, elaborado en colaboración con el South West Contact Centre Forum y CallNorthWest, encontrará las principales conclusiones de un importante estudio de mercado sobre el futuro del sector de contact centers.
Temas tratados:
<ul class="text text--16">
<li data-pm-slice="1 1 []">Lecciones aprendidas de las experiencias de confinamiento;</li>
<li data-pm-slice="1 1 []">What percentage of staff are likely to work from home in 2021</li>
<li data-pm-slice="1 1 []">Expected issues to keep an eye on for Contact Centres in 2021</li>
<li data-pm-slice="1 1 []">Prioridades para la inversión inmediata</li>
<li data-pm-slice="1 1 []">Contact Centre Environment in 2021</li>
</ul>
Descubra qué dicen los líderes de CX sobre el futuro del contact center.

¿Cómo será su contact center después del confinamiento?

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